हमारी सेवाएँ · Our Services

Complete Municipal Services, One Helpline

From civic complaints to certificate tracking — register, track, and resolve every municipal need through our AI helpline or web portal, 24×7.

Complaint Registration

शिकायत दर्ज करें

Register civic complaints — potholes, garbage not collected, broken streetlights, drainage issues, water supply problems.

Examples

  • • Pothole on main road
  • • Garbage not picked up for 3 days
  • • Streetlight not working
  • • Open drain / overflow

SLA

2 hours to 72 hours depending on severity

Property Tax

संपत्ति कर

Check property tax dues, payment history, rebate eligibility, and deadline reminders for your registered properties.

Examples

  • • Outstanding dues lookup
  • • Payment confirmation
  • • Rebate eligibility
  • • Last payment receipt

SLA

Real-time lookup

Water Bill & Supply

पानी का बिल

Check water bills, report no-water / contamination / pipeline leakage. Complaints register a high-priority ticket.

Examples

  • • Current bill lookup
  • • No water complaint
  • • Burst pipeline
  • • Contaminated water

SLA

4 hours for supply issues

Certificates

प्रमाण-पत्र

Track application status of birth, death, and domicile certificates. Get ready-for-collection notifications.

Examples

  • • Birth Certificate
  • • Death Certificate
  • • Domicile Certificate

SLA

21–30 days for processing

Sanitation Services

स्वच्छता

Garbage pickup schedule, missed collection complaints, bulk waste removal, stray animal nuisance.

Examples

  • • Missed collection
  • • Bulk waste pickup
  • • Stray dog issue
  • • Sweeping schedule

SLA

24 hours standard

Building Permissions

भवन निर्माण

Map approval status, occupancy certificate, building permits, illegal construction reports.

Examples

  • • Map approval status
  • • Occupancy certificate
  • • Illegal construction report

SLA

5 working days for status updates

Emergency Helplines

आपातकालीन सेवाएँ

Quick directory of emergency numbers — fire, police, ambulance, gas leak, women & child safety.

Examples

  • • Fire 101
  • • Ambulance 108
  • • Police 100
  • • Gas Leak 1906

SLA

30 minutes (critical)

Ward Information

वार्ड कार्यालय

Get your ward office address, ward officer name, contact number, office hours, and live complaint statistics.

Examples

  • • Office location
  • • Officer contact
  • • Active complaints
  • • Office hours

SLA

Real-time lookup

Need help with any of these?

Speak to our AI assistant Priya — she handles all eight service categories above in Hindi or English, 24×7.